How to order?
1 / Select the desired products. The products you wish to purchase are immediately placed in your shopping cart.
2 / Click on the shopping cart logo on the top right of your screen to find the synthesis of your purchases. It details the products, quantity, tax price per product shipping to Belgium and the total amount of your order TTC.
3 / We invite you to register to know the exact shipping costs for your country before ordering. The time and cost of delivery may vary according to destination of the shipment and the delivery method selected.
Please complete the form with your name, address and choose a password. We do not disclose your personal data to third parties. More information about our policy on personal data protection.
4 / You can always change your payment method, delivery service and delivery address. The delivery address must be strictly in Europe.
5 ° / You submit your order by clicking the "Order with payment obligation, I have read the terms and adheres without reservation." It was at this moment that your order is processed.
6 ° / You pay the full amount indicated on the order summary. That's when you give us the go-ahead to manufacture your order.
7 ° / You receive a copy of the summary of your order by e-mail with an order number.
I do not live in Europe, can I order it anyway?
Not at the moment. But let us know! If many of you want to order on the website, we will plan the sales out the Europe faster.
How to pay?
All orders on this site requires you to pay it.
However, you have 14 days to give up your purchase. We invite you to visit the "right of return".
Payment for orders placed on this website are done via the secure Paypal platform. Several payment methods are available: American Express, VISA, Mastercard. Pay by Paypal does not require to create a paypal account!
You can also pay the amount of your order via bank transfer to the following account:
IBAN BE67 0688 9969 0787 BIC GKCCBEB
Can I cancel my order and return the product?
Of course as long as you adhere to the following conditions:
- Your order does not apply to a custom mold.
- You have not opened or damaged product packaging.
- The refund request is sent within 14 days from the delivery date.
- You contact us prior to returning the product stating the order number, the name of the product to return and your personal information (name, full address, telephone, email address, bank account number for reimbursement)
The costs of returning goods will be borne by the buyer except in the case of the application of the guarantee.
For more information, please read the "right of return".
What is the guarantee of the silicone mold?
The guarantee for individuals is two years from the date of delivery in accordance with Belgian law.
The warranty for corporate customers is one month from the date of delivery to the customer.
How are my order delivered?
You choose the method of delivery. It is either a delivery to an address of your choice (with the Belgian Post) or to a delivery point (with Mondial Relay or via Kiala).
We pack your purchases carefully and you will be informed of the date of dispatch of your order by e-mail.
I wish only the resin molding, is it possible?
We do not make at the moment the resin molding in our society but we are looking for craftsmen to offer this service.
I wish only the plaster cast, is it possible?
It is possible! In this case, contact us through our contact form or by email email@example.com for a custom quotation.
How can I contact you if I can not find some information on the site?
You can contact us via the contact form or by email firstname.lastname@example.org